Website Humble Beginnings
Shady Lady Bed and Breakfast Personally, I disliked this design but this was exactly what the hotel owner was looking for. This is how the conversation went: Owner: “Yes we are on old brothel, with all the original furniture and peacocks, yep we have peacocks running around the grounds, in fact that is how I […]
UX Research and Design at Dolly.com
Consumer and Helper Apps Projects I worked on as a UX researcher & designer 1. Retail Research: Retail in the wild Problem: Dolly doesn’t have a firm understanding of our retail users and their interactions with our consumer app. Goal: Interview some customers that have used our app for a retail delivery to understand more […]
UX Design & Product Manager Projects
Consumer App & Retail Product, Lighthouse – projects and product features I worked on as a Product manager 1. Lighthouse Redesign, Retail Framework & Rapid User Testing Opportunity: We lack first-hand intel on the partner experience. 86% of retail partner Dollys are created by staff or API; only 14% of Lighthouse generated Dollys are created by […]
DEIB and Work Culture Projects
When I join a company I join the people and culture is a huge driving force to me. I have been grateful to have been a part of companies that have embraced this and embraced diversity. Here are some amazing things I have been a part of: Achievements I am most proud of (at Dolly) […]
Data Projects (SQL and Analysis)
Retail performance Dashboard In our pursuit of becoming the market leader in the on-demand moving and delivery industry, we identified key objectives to drive our success. Reflecting on our journey, Dolly initially concentrated efforts on high-revenue MVPs like Ikea and Costco, making exceptions to secure partnerships (Costco On Demand, Ikea) or adopting less sustainable, manual […]